Terms and Conditions

Prices
Prices shown are at suggested retail, FOB Montréal, Québec. Current prices are those published on the website and most recent Danesco catalog. Prices are subject to change without prior notice. Promotional and other specially prices merchandise will be invoices at net wholesale prices.

Minimum Order
The minimum order requirement is $1000 retail for new accounts and $500 retail for subsequent orders.

Discounts

  • 50% off retail on all orders in excess of $500 retail
  • 5% additional discount on orders that meet the price break quantities indicated. Purchases must be in this quantity or multiples thereof.

Backorders
Unless otherwise instructed, unshipped balances will be handled as follows:

  • As merchandise becomes available, balances will be shipped with the next order to be delivered.
  • If merchandise becomes available and no new order is in house, it will automatically be shipped on the same freight terms as the original order, once a total value of $200 net is reached.
  • Backorders of less that $200 net will automatically be canceled on December 31st
  • Customers will have the choice to either cancel backorders or give new/different cut-off dates.

Payment
Danesco payment terms are 30 days net, subject to approved credit application. If not paid on time, 2% interest per month will be charged from the due date. Any cost incurred for a third party collection service will be charged back to the customer. Payments should be remitted to Danesco Inc. VISA and/or MasterCard payments are also accepted subject to a signed letter or fax authorization from the customer.

Shipping & Freight
Carrier can be specified by customer at the time the order is placed.  If not specified, Danesco will ship according to its own freight information.  The least expensive shipper will be used. All accounts in good standing will be eligible to receive special freight discounts.  Orders valued between $900 and $1799 (before tax) will have 50% of the freight removed from the invoice.  Orders valued above $1800 (before tax) will have100% of the freight removed from the invoice. This freight discount does not apply to custom quotes.

Transportation Damage
Merchandise damaged during transit must be claimed against the carrier. If concealed damage is suspected a note to this effect should be made on the carrier’s receipt document.

Discrepancies in Merchandise Received
Discrepancies in merchandise received must be reported to Danesco within 10 days of the dispatch date shown on the invoice, otherwise claims cannot be accepted. Please first verify that the number of cartons or pallets received corresponds with the shipping documents before signing the receiving documents from the carrier. If short, please claim against the carrier.

Postponement of Delivery
Additional handling, freight or storage charges caused by postponement of delivery at a customer’s request or failure on the customer’s part to accept delivery shall be payable by the customer.

Returns
No return of defective or incorrect merchandise will be accepted by Danesco without an authorization number. This can be obtained by your area sales representative or by calling or faxing Danesco’s Customer Service Department. All authorization numbers must be clearly visible on the outside of cartons or merchandise will be refused. A handling charge will apply to any returned merchandise damaged due to inadequate packing by the customer. A copy of the invoice must be enclosed with the returned merchandise.

Damage Claims
If, after opening a shipment, concealed damages are discovered (ie breakage, chips, cracks) the customer must notify their sales representative or Danesco’s Customer Service Department. These claims must be made within 10 days of receipt of goods. Danesco will under no circumstances accept damage claims on merchandise that has been in the customer’s hands longer than 10 days.

Ownership of Goods
Ownership of goods will not pass to the customer until payment in full has been received by Danesco. All goods are at the risk of the customer as soon as they are shipped.

Product Diversion & Distribution Restrictions
Danesco has exclusive distribution rights for their product and Brand assortment for sale to the Canadian market only. It is expressly prohibited for our customers to market, promote or sell these products to businesses operating outside of Canada (including the USA, Europe, Asia or elsewhere in the Americas) and/or direct to consumers outside of Canada. We reserve the right to cease all shipments without warning to any customer who cannot abide by these territorial restrictions.

Liability of Danesco
The liability of Danesco shall be limited to the replacement value of any merchandise agreed by Danesco to be defective. Merchandise agreed by Danesco to be defective and returned by the customer will be credited. Danesco shall be under no liability whatsoever for any consequential loss or damage. Danesco reserves the right to inspect defective merchandise under warranty to establish if defect is due to a manufacturing process or improper use and handling by the consumer.

Catalogs
Danesco provides a full color catalog with minimum initial purchase of $1000 retail. To remain on the Danesco mailing list for replacement pages, updates and addendums, a customer must maintain their account to a yearly total of $2000 net or more.