FAQ

Where can I purchase Danesco distributed products?
Please visit the Store Locator section of our site to find a retailer near you.

How do I use & care for my pizza stone?
Place the pizza stone on an oven shelf in the lowest position of a cool oven. The stone must be in the oven before you preheat for baking. Placing a cool stone in a hot oven can cause the stone to crack. Never wash or oil the stone; simply scrape it with a spatula and wipe with a paper towel after it has cooled. It will darken naturally with heat and use.

What do the terms 18/10 and 18/8 Stainless Steel mean?
The "18" refers to the amount of chromium in the steel, in this case 18%. Chromium gives the steel its stainless properties. The "10" refers to the amount of nickel in the alloy, in this case 10%. Nickel gives the steel greater protection against corrosion and a softer shine. It is generally accepted that both these designations have the same practical qualities in cutlery of maximum stain, corrosion resistance and "dishwasher safeness".

How do I care for my stainless steel flatware?
While almost immune from stains and corrosion your stainless flatware cannot totally be neglected and expected to give you maximum durability and longevity. Discoloration can be caused by ingredients found in tea, coffee, salad dressing, vinegar, and salt. Pitting or spotting can be caused by hard water and foods with a high salt content (such as butter). Don't let foods sit caked on your flatware for long periods of time or let your flatware soak in water for long periods of time or overnight. Remember that they named it stain-less, not stain-proof - corrosion resistant, not corrosion proof. If stubborn stains or rust occurs, use a non-abrasive stainless or metal polish paste or cream to clean the item.

Are refills or new brush heads available for my OXO kitchen brushes?
Dish brush and sponge refills are available for most OXO kitchen brushes. You can return to the store where your original OXO brush was purchased or visit the Store Locator section of our site to find a store near you.

What are the benefits of using Römertopf Clay Bakers?
Clay pot cooking allows you to prepare quick, healthy, high quality meals that cost less and taste better. Food cooked in a clay pot requires no liquid unless specifically called for. The result: all natural juices, the full flavor and taste and all the essential nutrients and vitamins are retained. Römertopf Clay Bakers are made of special porous clay and are unglazed both inside and out. This allows the bakers to “breathe” during the cooking process. By soaking the bakers in water before cooking, moisture is absorbed by the clay. The tiny water particles are released during cooking, blending with the natural food juices, increasing flavor, tenderness and enhancing aroma.

How do I use a Stovetop Espresso Maker?
Step 1: Fill the bottom chamber with cold water up to the steam release valve. Fill the funnel filter with espresso-ground coffee, smoothing it without tamping.

Step 2: Ensure that the flat round filter plate and the rubber gasket are in place at the bottom of the upper chamber. Screw two pieces together, hand tightening slightly.

Step 3: Place on the smallest burner of the stovetop on medium-low heat. Ensure that the handle is kept away from the remainder of the burner. When you hear the espresso maker gurgling, remove it from the heat and allow it to sit for 30 seconds. (Note: the handle may be hot. Use an oven mitt or pot holder)

Step 4: Stir the coffee with a spoon, serve and enjoy!

Use & Care

  • Hand wash all parts with hot soapy water and dry thoroughly.
  • Replacements gaskets are available and should be changed once existing gaskets are dry and cracked or when steam escapes from screw joint when in use.

How do I make French Press Coffee?
Step 1: Place coffee press on a dry, flat, non-slip surface. Hold handle firmly then pull the plunger unit straight up and out of the pot.

Step 2: For each 125ml or 4oz cup, add 1 tbsp of coarse or semi-coarse ground coffee into the pot. CAUTION: use only coarse or semi-coarse ground coffee as fine grinds can clog the filter and create high-pressure.

Step 3: Pour hot (not boiling) water into the pot (leaving a minimum of one inch of space from the top of the pot). Stir the brew with a plastic spoon.

Step 4: Place the plunger unit on the top of the pot. Do not press down. Let the coffee brew for at least 4 minutes.

Step 5: Hold the pot handle firmly with the spout turned away from you. Using the weight of your hand, apply slight pressure on the top knob to lower the plunger straight down into the pot. Lowering the plunger slowly with minimal pressure produces the best results. If the filter clogs or it becomes difficult to lower the plunger, remove the plunger from the pot, stir the brew and slowly plunge again. WARNING: using excessive force can cause scalding liquid to shoot out of the pot.

Step 6: When completely plunged, pour and serve your perfectly brewed French Press coffee! Enjoy!

Safety instructions

  • Not for stovetop use
  • Never use a pot which is chipped or cracked
  • Keep out of reach of children. Hot water is hazardous to small children.